Customer care

SHIPPING

Processing times

Orders are prepared within 1-2 business days. During launches and restocks, preparation may take an additional business day.

Delivery

Tracked delivery is available for every order. Delivery estimates begin once your parcel has been collected by the carrier.

  • India: shipping is included in the displayed product price
  • International: cost and delivery timing are confirmed through WhatsApp
  • Tracking details are sent after dispatch

Customs and duties

International customers are responsible for any local customs charges, taxes, or import duties collected by their destination country.

Delivery support

If tracking has not updated for five business days, contact us with your order number so we can investigate with the carrier.